Product evaluated: Simple Project 21 Inch High Toilet Elongated With Comfort Chair Seat, 1.28 Gpf Powerful Single Flush Extra Tall Toilet, 12 Inch Rough In Bathrooms Comfort Height Toilet For Seniors & Tall Person
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Data basis: Dozens of buyer comments and video demonstrations were reviewed between Jan 2024 and Jan 2026, with most feedback from written reviews and additional context from video demonstrations.
| Outcome | Simple Project 21" High Toilet | Typical mid-range toilet |
|---|---|---|
| Installation effort | Higher: often needs two people and extra shimming to align the base after setup. | Normal: most mid-range models install with one installer and standard flange fit. |
| Flush reliability | Inconsistent: multiple reports of weak single flush performance under real use. | Generally reliable: mid-range toilets usually balance water-saving and clog resistance better. |
| Leak/fit risk | Higher-than-normal: base leaks and seat alignment problems appear repeatedly after setup. | Lower: typical alternatives show fewer early leak reports. |
| Seat durability | Mixed: soft-close seat works but some buyers report looseness or cracking over months. | Better: mid-range seats often have sturdier hinges or replaceable parts. |
| Regret trigger | Installation + leak: a difficult install that leads to leaks is the main regret for buyers. | Less likely: mid-range toilets rarely combine both issues at once. |
Top failures

Is the install harder than advertised?
Regret moment: You notice wobble or misalignment during the first use after installation.
Pattern: This is commonly reported and often shows up at first use or within the first week.
Category contrast: More installation fuss than most mid-range toilets, which typically align with a standard flange without extra shims.
Does it leak at the base or flange?
- Early sign: Water stains or damp floor noticed after the first flush indicate a bad seal.
- Frequency tier: This is a primary issue seen repeatedly across written feedback and videos.
- When it shows: Problems most often appear during the first use or when the toilet is shifted slightly.
- Cause: Misalignment, uneven flooring, or insufficient wax ring compression are commonly implicated.
- Impact: A leaking base adds extra repairs and potential subfloor damage if ignored.
Will the single 1.28 GPF flush actually clear waste?
- Summary: Flush performance is inconsistent — some buyers report good clears while others need multiple flushes.
- Usage anchor: Issue appears during daily use, especially for heavier loads or after longer gaps between flushes.
- Why worse: Worse than expected because many mid-range toilets balance water use and clearing better.
- Attempts: Buyers report trying additional plunges or repeat flushes to compensate.
- Fixability: Can sometimes be mitigated by changing water level or drain alignment, which adds time and cost.
- Hidden requirement: Proper trapway alignment and exact flange height are needed for reliable flushes.
How durable is the seat and overall finish?
- Primary signal: Seat soft-close function works initially but secondary wear appears within months for some buyers.
- Early sign: Hinge looseness or small cracks near the mounting points during normal use.
- Scope: This is a secondary issue — less common than leaks but persistent when it happens.
- When it worsens: Daily use and heavier users accelerate hinge loosening and cosmetic wear.
- Attempts to fix: Re-tightening or replacing the seat is reported, but replacement seats may not perfectly match.
- Impact: Cosmetic damage and functional annoyance reduce the perceived value for buyers expecting longer life.
- Edge case: Very heavy users may find this becomes a primary complaint over time.
Illustrative excerpts (not real quotes)
Excerpt: "Base felt uneven after install, started leaking on day two." — primary pattern.
Excerpt: "Had to flush twice for solid wastes, not reliable single-flush." — primary pattern.
Excerpt: "Seat hinge loosened after a few months of daily use." — secondary pattern.
Who should avoid this

- Buyers wanting easy install: Avoid if you need a single-person, no-adjustment setup; installation often requires extra hands or shimming.
- Low-maintenance households: Avoid if you won’t tolerate repeat flushes or occasional seat fixes during daily use.
- Properties with older plumbing: Avoid if you have a non-standard flange or uneven flooring, which raises leak risk.
Who this is actually good for

- Budget-conscious buyers: Good if you accept possible extra labor to save on purchase price and can handle minor fixes.
- People needing taller height: Works if you prioritize the 21" comfort height and can tolerate install quirks.
- Skilled DIYers or pros: Suitable if you have plumbing experience to shim, align, and tune flush settings.
Expectation vs reality

- Expectation: Reasonable for this category to advertise easy install; Reality: requires extra shims and often two people, which is more effort than typical mid-range toilets.
- Expectation: Single 1.28 GPF flush should clear routine waste; Reality: inconsistent clearing forces repeat flushes for heavier use.
- Expectation: Soft-close seat will be durable; Reality: some buyers report hinge looseness within months.
Safer alternatives

- Look for proven flush systems: Choose toilets with advertised multi-jet or pressure-assist flushing to neutralize inconsistent flushes.
- Confirm flange compatibility: Pick models with adjustable base or included flange adapters to avoid hidden alignment work.
- Prioritize replaceable seats: Buy models with widely available, sturdy replacement seats to reduce long-term wear risk.
- Budget for pro install: Factor in professional installation if you want to eliminate the higher leak and alignment risk.
The bottom line

Main regret: The combined installation and leak risk is the clear trigger for buyer disappointment.
Why worse: These issues occur at first use and are more disruptive than expected for this price class.
Verdict: Avoid this toilet if you need a low-effort, reliably sealing and single-flush solution; consider alternatives with stronger installation tolerance and flush performance.
This review is an independent editorial analysis based on reported user experiences and product specifications. NegReview.com does not sell products.

