FURNIMAT Massage Chair Noise & Reliability Issues Review

Data basis I analyzed hundreds of written customer reviews and supported video demonstrations collected between Jan 2024 and Jan 2026. The dataset is mostly written feedback, with some unboxing and setup videos providing visual confirmation. Most feedback came from verified buyers, supported by a smaller set of visual demos.

Why is the chair loud and what breaks first?

Regret moment You hear grinding or loud motor noise during the first few uses and the chair feels less like a relaxation device. Severity Several buyers reported this as the primary reason they stopped using the chair.

Pattern This is a primary issue that appears repeatedly in early use reports. When it shows up: usually within the first week of normal sessions. Worse conditions include longer massage programs and repeated daily use.

Category contrast Noise and motor failure are more disruptive than expected for mid-range massage chairs, where noisy adjustment is often tolerable but not failures that interrupt use.

Is assembly and space a hidden problem?

• Hidden entry The chair ships in two boxes and needs a minimum 26 inch door clearance, a requirement many buyers missed before purchase.
• Early signs Large packaging and heavy pieces make single-person setup impractical.
• Frequency tier This is a secondary issue seen across many setup reports rather than an occasional complaint.
• Impact You may need extra labor or return shipping, which adds time and cost.
• Fixability Professional assembly helps but reduces savings versus buying assembled alternatives.

Do the electronics and touchscreen hold up?

• Failure pattern Touchscreen freezes, Bluetooth drops, and unresponsive controls are commonly reported.
• Usage anchor Problems often appear after setup or after a few weeks of ownership, not necessarily immediately.
• Cause Likely software or cheap control modules rather than user error.
• Impact Loss of modes or controls makes the chair feel cheap and hard to use.
• Attempts Factory resets or power-cycling sometimes work but are not permanent fixes.
• Hidden requirement You may need to contact support for replacement parts, adding delays and return logistics.
• Category contrast This is more aggravating than typical mid-range chairs where controls are usually stable for months.

Will the heating, footrest, and fit disappoint?

• Expectation gap Heating and foot massage functions are present but deliver inconsistent intensity across units.
• Early signs Weak foot rollers or spotty heating often appear during the first few uses.
• Frequency tier This is a secondary issue—widespread enough to affect purchase satisfaction.
• Cause Likely variable component quality and calibration differences between units.
• Impact Users needing strong, consistent heat or firm foot massage feel the product underdelivers.
• Attempts Some buyers accept milder performance; others return for a refund.
• Category contrast Compared to peers, this chair is less consistent for therapy-grade warmth and foot pressure.
• Hidden size The 12cm retractable footstool and 4.9–5.7' fit range exclude taller users more than expected.

Illustrative excerpts

"Motor made loud grinding sound within first week, unusable." — reflects a primary pattern.

"Touch screen froze and Bluetooth cut out after two weeks." — reflects a secondary pattern.

"Footrest barely extends for my 6'1" frame, disappointing fit." — reflects an edge-case pattern.

"Two boxes couldn't fit through my hallway, paid for assembly." — reflects a secondary pattern.

Who should avoid this

• Buyers needing quiet Avoid if you expect silent operation during use due to frequent motor noise.
• Limited space Avoid if you lack a 26 inch entry or single-person setup capability.
• Reliability-first buyers Avoid if you need long-term reliability without early electronics or motor problems.

Who this is actually good for

• Budget relaxers Good for buyers who want many features for price and can tolerate occasional quirks.
• Short-session users Good if you use the chair briefly and infrequently, reducing motor stress.
• Hands-on troubleshooters Good for buyers comfortable with resets, returns, or arranging repairs for electronics.

Expectation vs reality

Expectation Reasonable for this category: mid-range chairs should work reliably for months without failure.

Reality This chair shows higher failure risk in motors and electronics within weeks for many buyers.

Expectation Installation is straightforward for single buyers.

Reality Two-box shipping and size constraints create a hidden assembly burden that increases cost and time.

Safer alternatives

• Choose tested brands Prefer brands with longer reliability records to avoid early motor failures.
• Prioritize service Buy from sellers offering easy replacement parts or local service to neutralize electronics issues.
• Measure doors Confirm doorway clearance and plan for two-person delivery to avoid the hidden size problem.
• Test noise If possible, try in-store demos or watch teardown videos to check motor sound before buying.

The bottom line

Main regret The chair's biggest trigger is early motor and electronics trouble that can make it unusable.

Why worse These failures are more frequent and disruptive than typical mid-range chairs, increasing repair and return friction.

Verdict Avoid if you prioritize quiet reliability or lack space and repair options; consider only if you accept trade-offs for the lower price.